Confirmation of Appointment: Ensure that the date and time of the cleaning session match your availability and preferences.
Payment Preparation: Be prepared to make the payment according to the agreed terms, which is typically due after the cleaning session.
If you are arranging cleaning services while out of town, please ensure payment is settled in advance. This simple step ensures a smooth process and allows us to maintain our high-quality service standards.
Clear Surfaces: Clear major clutter from surfaces to ensure a thorough cleaning of all areas.
Provide Access: Ensure that the cleaning team will have easy access to your property on the scheduled date and time. This may involve leaving a key, code, or making access arrangements.
Special Instructions and Access to Cleaning Supplies: If you have specific preferences for cleaning products, discuss them with the cleaning service in advance. Communicate any specific cleaning instructions, preferences, or areas of focus to the cleaning team.
Secure Valuables: Safely store any valuable or sensitive items to prevent accidents or misunderstandings during the cleaning.
Prepare Pets: If you have pets, make arrangements to keep them secure or out of the cleaning area to ensure their safety and the efficiency of the cleaning process.
Parking: If parking is limited or challenging at your location, please inform us so that we can plan accordingly.
Feedback: After the cleaning, inspect the work and provide feedback to ensure your satisfaction.
Schedule Future Cleanings: If you’re satisfied with the service, discuss and schedule future cleaning appointments as needed.
Communication: Keep an open line of communication for any changes or concerns related to your cleaning sessions.
Payment Methods: Familiarize yourself with the accepted payment methods, which often include credit cards, personal checks, Zelle, or cash.
Rescheduling or Cancellations: Understand the policy for rescheduling or canceling cleaning sessions and communicate any changes in advance.
Access to Contact Information: Double-check your contact information with us to ensure we can reach you if needed.
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